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Delivery

 

Your purchase is carefully prepared and shipped from our studio in Gatineau Quebec, Canada.

We deliver everywhere  in Canada through Canada Post.

Delivery fees and options appear when you enter the delivery address during the checkout process.

A tracking number will be provided to you by email  to track your order. 

| Gatineau | Québec | Canada |

Return Policy

 

1. If you are not completely satisfied with the product delivered, you have fourteen (14) days after receiving the product to notify us in order to be reimbursed the total amount transacted at the time of the online purchase.

2. Following your return request we will send you the necessary postage (postage stamp) so that you can return your purchase to us free of charge.

3. Once we have received your returned product, the total amount transacted at the time of the online purchase will be refunded to you.

4. Please note that claims based exclusively on color mismatch will not be accepted.

Have you received a damaged product?

5. In the event your product is damaged upon arrival, please inform us of the situation not later than seven (7) days after the delivery of the product by Canada Post. We will contact you with the steps to follow to obtain an exchange or a refund.

6. In order to speed up the process for an exchange or a refund, we ask that you send a photo of the damaged product.

| Gatineau | Québec | Canada |

Taxes collected

 

For the time being, as a small Quebec goods supplier, cartoNuance does not collect taxes. For more details please visit the website of Revenu Quebec, and consult the documentation related to the classification of small suppliers. However, taxes are collected by Canada Post and are included in the delivery price shown.

 

| Gatineau | Québec | Canada |

Monetary transaction and security

 

Our website uses a PositiveSSL certificate to secure your online navigation.

Your credit card payment transaction is handled by the encrypted Square gateway.

For added security (mostly to prevent the use of a stolen credit card) the postal code of the credit card holder is required at the payment step.

Currency is in Canadian Dollars (CAD).

Major credit cards are accepted.

The SQ* CARTONUANCE merchant code will appear on your credit card statement.

Our online shopping cart is build with Snipcart.

All your online cart information is coded and cannot be intercepted nor read by a third party.

| Gatineau | Québec | Canada |

Disclaimer

 

Although all means have been used to insure the quality of the prints pubished par cartoNuance and the validity of their content, the authors will not be liable for any damage arising from its use, whether direct, indirect, special, incidental or consequential.

| Gatineau | Québec | Canada |

Reproduction rights

 

The prints offered by cartoNuance are intended for personal use only. No rights of reproduction is granted along with the purchase of our prints.

All images found on this site are the property of cartoNuance and are protected by intellectual property laws.

The copyrights of this website belong to cartoNuance.

Anyone making unauthorized reproductions of our prints can be prosecuted.

Thank you for complying with these requirements.

| Gatineau | Québec | Canada |

Our Passion

Cartography and graphic arts.

To Live our Passion

We print and sell a unique line of aesthetically pleasing and engaging wall maps and posters that blend art & info.

Our Motivation

Our clients' appreciation of our existing products is a source of pride that motivates us to develop our offer and thus maintain the continuing success of cartoNuance.

Jacques Gélinas, cartoNuance
| Gatineau, Québec, Canada |

Why choose cartoNuance?

 

The quality of the papers used and the authenticity of the design of our prints represent a unique offer in wall decoration.

Our detailed product sheets and our enthusiasm to adequately answer your questions will allow you to select a wall decoration that will exceed your expectations.

100% local. The printing and delivery of all our products takes place under our roof as soon as your order is received.

We are courteous with our online shoppers. Explore our products freely without being harassed during and after your visit.

No payment suprises. Prices shown are in Canadian dollars.

| Gatineau | Québec | Canada |